Shipping Policy

Due to high order volumes, our processing and delivery timeframe is longer than usual. Please be informed that all Singapore orders will take approximately 4 to 8 business days from date of order to arrive. For International orders, please expect significant delays as Covid-19 has resulted in substantial disruption to International deliveries.

Singapore Shipping
We are committed to getting your packages to you as soon as possible. However, this means that orders are final once placed. You will not be able to amend or combine orders, or change delivery options.
Gingersnaps offers free Standard Shipping within Singapore, with a minimum spend of S$80.  For purchases below S$80, a flat shipping rate is charged for Standard Shipping within Singapore.  Express Shipping is also available for a fee.  Please note that free shipping entitlement is based on the final amount payable after deduction of vouchers, discounts and store credits.

Standard Shipping (3-5 business days) for orders below SGD80 SGD 5
Standard Shipping (3-5 business days) for orders SGD80 and above Free
Express Shipping (1-2 business days) for all orders SGD 20

We endeavour to ship out a
ll orders as soon as possible, subject to stock availability. An email will be sent to your registered email address to notify you once the order has been shipped.  If an order is time-sensitive we would strongly suggest to choose Express Shipping option at checkout for priority handling.  Please note that deliveries are not available on weekends.  

Please note that during peak season and sales periods, processing time might be longer than usual due to high order volume.  Your business is important to us and we make every effort to expedite the processing of your order.  

International Shipping

We ship worldwide except for countries with Gingersnaps retail stores.  Please note that Standard International Courier takes approximately 10-20 days, depending on individual destination.  In light of the current COVID-19 situation, delivery times may be longer than usual. Delivery timeframes include the packing of your order upon confirmation. All deliveries come with a tracking number.


Please refer to the table below for shipping rates to international destinations.  For other countries not listed below, please email us at hello@gingersnaps.com.sg.


Country Shipping Rate (SGD)  - Free shipping above S$250
Australia  $28
Brunei  $15
Hong Kong  $15
Japan  $15
New Zealand  $28
South Korea  $15
Taiwan  $15

PO Boxes

We are unable to deliver to Post Office (PO) box addresses. Our couriers only accept deliveries to standard addresses.


Taxes & Duties

Please note that taxes and duties may be imposed in the destination country.  Recipients will be responsible for the taxes and duties in the destination country.





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